The Director of Client Services will be responsible for directing the short-and long-term operational performance of the assigned multifamily portfolio, including the execution of asset management business strategies and routine reporting. The Director will support department business planning, administrative operations and will serve as a resource for answering questions, providing guidance and offering follow-up recommendations concerning asset and property management operations.

As a Product Analyst, you will play a crucial role in the product development lifecycle of our marketing technology platforms, such as our customer relationship management system, online leasing application, and resident portal and mobile app. You will work closely with cross-functional teams to gather and document product requirements, ensure the quality and functionality of our products through testing, and create comprehensive training materials to support product adoption and usage.Here are the roles you’ll play:

As a Screening and Application Specialist, you work to help us establish consistency in the leasing process with our residents and onsite teams. You act as the main point of contact for our resident applicants from the time they submit their application until move-in. Here are the roles you’ll play:

THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE. Please review our current leasing consultant positions on our careers page:  https://careers-cortland.icims.com/jobs/search?ss=1&searchKeyword=community+group&searchRelation=keyword_all&searchCategory=8748   *This is a seasonal position that will go the duration of now until the end of September.*   As a Leasing Hub Associate, you help create energy and excitement around Cortland’s communities for future residents. You uncover their needs and match those needs with the perfect apartment home.

THIS IN NOT A COMMUNITY BASED LEASING CONSULTANT ROLE. Please review our current leasing consultant positions on our careers page:  https://careers-cortland.icims.com/jobs/search?ss=1&searchKeyword=community+group&searchRelation=keyword_all&searchCategory=8748   As a Leasing Hub Associate, you help create energy and excitement around Cortland’s communities for future residents. You uncover their needs and match those needs with the perfect apartment home.

As a Delivery Manager, you are responsible for planning, leading, and organizing project teams in a dynamic and Agile-oriented business model to achieve high performance, quality, and deliver value. You will manage several concurrent high-visibility projects and teams in a fast-paced environment across multiple business domains.

The Senior Director of Support Services will serve as the strategic leader for support departments focusing on developing initiatives and driving operational outcomes resulting in strategic transformation and companywide integration.  This position will report to the Vice President of Support Services and lead a team of 6+ direct reports with oversight of 70+ associates across the operations organization. 

The Resident Services Specialist is responsible for providing incomparable support to residents and fellow associates through the execution of a defined contact plan. The Resident Services Specialist identifies the wants and needs of the resident, provides unparallel customer service, promotes the value of Cortland Communities, and demonstrates a standard of excellence for multiple multimillion dollar, multifamily apartment home communities across the company.    This is a centralized role and not based within a community.  

As the Vice President of Integrated Facilities Management, you will play a critical role in building and leading a scalable centralized world class facilities function including Preventative Maintenance, Turn Teams and Project Teams.   This is a fully office based role in Atlanta, GA. 

As a Regional Marketing Manager, you are a key contributor to motivating community teams and you develop and create sales campaigns, marketing programs, and initiatives for communities within your portfolio.

As a Content Writer, you have the opportunity to craft dynamic content for a variety of external and internal projects, programs, and outputs – all while bringing the company’s brand voice and culture to life through your words.

As the Technology Operations Project Manager, you use your project management skills to drive improvements to our technology and telecommunications processes, including billing and invoicing, tracking service requests, and managing communication. 

As a Centralized Painter, you collaborate with the leadership team to meet your daily goals. You also assist with any other painting needs as necessary to always maintain the highest level of quality.