As a Front Door Waste Technician, you manage the Cortland Front Door Program of a multimillion dollar, multifamily apartment home.
The Rule Follower
- Clean area around accidental waste spills, ensuring adherence to all applicable safety standards and policies
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As a Senior Maintenance Technician, you have your EPA certification and 3-5 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Mentor and lead Service Technicians and Maintenance Technicians
- Assume the responsibilities of the Service Manager in their absence
- Interact with the residents to identify, diagnose,...
As a Resident Services Specialist, you’ll be a key member of our Center of Excellence (COE), delivering exceptional, personalized support to residents and internal teams across phone, email, and digital channels in a fast-paced contact center environment. This role plays a vital part in strengthening resident relationships, resolving concerns efficiently, and driving satisfaction and retention through service excellence.
The ideal candidate thrives in a high-volume setting and brings a calm, solutions-focused approach to every call, message, or case. If...
As the Lead Front Door Waste (FDW) Technician, you lead the work of FDW Technicians, ensuring reliable operations, quality service, and an outstanding resident experience. You lead by example and support your team to deliver the Front Door Waste Program safely and consistently.
Leadership & Team Support
As a Front Door Waste Technician, you manage the Cortland Front Door Program of a multimillion dollar, multifamily apartment home.
The Rule Follower
- Clean area around accidental waste spills, ensuring adherence to all applicable safety standards and policies
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As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Talent Acquisition Consultant - Community, you will play a critical role in attracting and hiring top talent for front-line roles in a fast-paced, high-volume environment. You’ll be the driving force behind building strong pipelines, creating innovative sourcing strategies, and...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Senior Property Accountant, you play a critical role in ensuring the financial integrity of a portfolio of properties. You are responsible for accurately recording transactions, preparing timely financial reports, and collaborating across departments to support budgeting and operational goals. Your expertise in accounting principles and attention to detail instills confidence across investors, partners and cross-functional stakeholders while contributing to the overall success of the organization through your proactiveness.
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
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As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
The Senior Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager to maximize renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.
The Overseer
- Schedule, delegate, and perform minor and...
As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
-
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Housekeeper, you are responsible for maintaining all assigned areas in a clean and sanitary condition while providing excellent service to our residents and guests.
- Clean office areas, fitness centers, community rooms, laundry rooms, bathrooms, and other areas of your community including dusting, polishing, vacuuming, sweeping, and emptying trash cans
- Ensure adequate stock of cleaning...
The Senior Service Manager is responsible for maintaining the physical integrity of the community, leading the maintenance team, and partnering with the Community Manager to maximize renewal and leasing opportunities. The Service Manager will ensure that all duties are carried out with safety first and while adhering to maintenance policies and procedures.
The Overseer
- Schedule, delegate, and perform minor and...
As a Centralized Painter, you collaborate with the leadership team to meet your daily goals. You also assist with any other painting needs as necessary to always maintain the highest level of quality.
The Painting Pro
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As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...
As a Resident Recovery Specialist, you are responsible for the completion of the resident journey life-cycle. This role will serve as a vital link between our regional offices and site management, ensuring all processes are consistent, accurate, and efficient. Here are the roles you will play:
The Record Keeper
· Complete and send...
As a Regional Marketing Manager, you motivate and empower community teams while developing and executing lead-generation campaigns, marketing programs, and strategic initiatives that support the multifamily communities in your portfolio. Your work increases prospective resident engagement, strengthens brand presence across markets, and enables on-site teams to convert leads more efficiently. You help ensure consistent marketing performance, elevate resident and prospect experience, and drive alignment between community operations and Cortland’s overall marketing strategy. Your impact will result in higher-quality leads, improved occupancy, stronger revenue performance, and more cohesive marketing execution across the portfolio—all contributing to...
As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.
The Superhero
- Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
As a Senior Maintenance Technician, you have your EPA certification and 3-5 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Mentor and lead Service Technician and Maintenance Managers
- Assume the responsibilities of the Service Manager in their absence
- Interact with the residents to identify, diagnose,...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
As a Service Technician, you have up to 1 year of experience in providing resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Perform carpentry, plumbing and/or electrical repair; maintain grounds including trash pick-up
- Complete turnovers/make-readies of vacant units
- Assist with resident functions and other duties as requested by your supervisor
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Housekeeper, you are responsible for maintaining all assigned areas in a clean and sanitary condition while providing excellent service to our residents and guests.
- Clean office areas, fitness centers, community rooms, laundry rooms, bathrooms, and other areas of your community including dusting, polishing, vacuuming, sweeping, and emptying trash cans
- Ensure adequate stock of cleaning...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Senior Maintenance Technician, you have your EPA certification and 3-5 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Mentor and lead Service Technician and Maintenance Managers
- Assume the responsibilities of the Service Manager in their absence
- Interact with the residents to identify, diagnose,...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales & Revenue Generation:
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales & Revenue Generation:
• Drive...
As a Service Technician, you have up to 1 year of experience in providing resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Perform carpentry, plumbing and/or electrical repair; maintain grounds including trash pick-up
- Complete turnovers/make-readies of vacant units
- Assist with resident functions and other duties as requested by your supervisor
As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.
The Superhero
- Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
-
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales & Revenue Generation:
• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and Key Performance Indicators (KPIs).
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use...
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
-
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
-
As a Service Technician, you have up to 1 year of experience in providing resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Perform carpentry, plumbing and/or electrical repair; maintain grounds including trash pick-up
- Complete turnovers/make-readies of vacant units
- Assist with resident functions and other duties as requested by your supervisor
As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.
Operational support:
-
As a Service Technician, you have up to 1 year of experience in providing resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Perform carpentry, plumbing and/or electrical repair; maintain grounds including trash pick-up
- Complete turnovers/make-readies of vacant units
- Assist with resident functions and other duties as requested by your supervisor
As a Leasing Consultant, you connect with future residents, identify their wants and needs, and secure lease agreements for a multi-million dollar, multifamily apartment home community.
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales & Revenue Generation:
• Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and Key Performance Indicators (KPIs).
• Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
• Use consultative selling...
As a Leasing & Sales Consultant, you’ll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it’s about selling a lifestyle and creating an experience that makes people proud to call Cortland “home.” You’ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving.
Sales...
As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...
The Account Settlement Agent (ASA) is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts. The ASA will effectively communicate and support the Department’s collection goals, while providing quality customer service. The ASA will be accountable for reducing final account balances for assigned accounts and perform other assigned tasks and duties necessary to support the Account Settlement Department.
The Money Tracker
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As a Maintenance Technician, you have your EPA certification and 1-3 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.
- Interact with the residents to identify, diagnose, repair, and resolve issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc
- Correct any unsafe conditions like open holes, broken glass or gates, broken lights, etc., and...