At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

As a Concierge, you play a pivotal role in ensuring the smooth and efficient operation of the office. This position is responsible for a wide range of administrative and clerical tasks that support the overall functioning of the office, contributing to a productive and organized work environment.

• Assist with office events, meetings, and functions, including catering and logistics, ensuring all preparations are in place.
• Support building access procedures to provide a smooth and secure experience for employees and visitors.
• Maintain office supplies inventory, placing orders as directed to ensure the team has necessary materials to be productive.
• Follow daily opening and closing procedures to help create a productive and organized work environment.
• Serve as liaison for building management, service providers, and vendors, helping with office maintenance, repairs, and improvements to ensure daily operations run smoothly.
• Coordinate vendor services, ensuring office needs are met in a timely manner.
• Maintain cleanliness and organization in shared spaces, including common areas, meeting rooms, and workstations, ensuring a professional and comfortable atmosphere.
• Support office layout and equipment upkeep under guidance, helping ensure everything remains in place and operational.
• Answer phones, handle incoming and outgoing mail/packages, and assist with administrative tasks as needed.
• Help with employee recognition programs, including birthday and service anniversary celebrations, fostering a positive office culture.
• Support new hire onboarding by preparing workstations, assisting with IT coordination, and ensuring a welcoming experience for new team members.
• Assistance with special projects as needed, contributing to overall office operations.

• Stellar 3+ years of experience in administrative or office coordination role
• Working knowledge of mail processes such as a postage machine, FedEx, and UPS
• Strong attention to detail and ability to anticipate needs
• Exceptional planning, organizational, interpersonal, and communication skills
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Experience with office management tools and software is a plus
• Some physical activity, such as lifting and moving office supplies, may be required.

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Careers@cortland.com

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of

all persons hired to work in the United States.