At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

As a Concierge, you play a pivotal role in ensuring the smooth and efficient operation of the office. This position is responsible for a wide range of administrative and clerical tasks that support the overall functioning of the office, contributing to a productive and organized work environment.

The Go-To Person

• Serve as the primary point of contact for building management and service providers for office maintenance, repairs, and improvements
• Answer and direct phone calls, handle incoming and outgoing mail and packages and assist with other administrative tasks
• Assist with planning and coordinating office events, meetings, and other functions, including catering and logistics

The Office Overseer

• Manage telephone, email, and mail to ensure professional communications both internally and externally
• Assist as needed with maintenance of office areas and equipment – as well as layout, arrangement, and housekeeping of office facilities
• Monitor and maintain office supplies inventory, placing orders as needed to ensure the office is stocked with necessary materials.
• Perform opening and closing duties each day to ensure a successful work day for all associates

The Multi-Tasker

• Maintain clean and organized common areas and meeting rooms to ensure a pleasant work area
• Facilitate birthday and service anniversary recognition programs, fostering a positive and celebratory office culture
• Assist in onboarding new employees by preparing workstations, coordinating with IT for equipment setup, and providing office orientation
• Participate in special projects as needed, contributing to the overall success of the office operations

The Impact You Can Make

• Team meetings are expertly coordinated, communications are effectively transmitted, and everyday tasks just seem to flow more smoothly with you on board.
• You are a relationship builder and your presence improves the collaboration within the leadership team with clients, vendors, and investors

• Stellar 3+ years of experience in administrative or office coordination role
• Working knowledge of mail processes such as a postage machine, FedEx, and UPS
• Strong attention to detail and ability to anticipate needs
• Exceptional planning, organizational, interpersonal, and communication skills
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Experience with office management tools and software is a plus
• Some physical activity, such as lifting and moving office supplies, may be required.

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.