At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

As a System Administrator (Coupa), you will play a vital role in managing and optimizing the Coupa Procurement application, ensuring seamless integration, functionality, and user satisfaction across Cortland’s operating platform. You’ll collaborate with cross-functional teams to maintain system integrity, drive process improvements, and enable business success.

The Technical Expert

• Manage the Coupa application’s technical operations, including system performance monitoring, issue resolution, and optimization.
• Oversee integration design, development, and maintenance between Coupa and other enterprise systems (e.g., ERP, payment platforms, supplier portals).
• Perform system upgrades and maintenance to ensure minimal disruption and optimal performance.
• Troubleshoot and resolve escalated integration issues and system errors in collaboration with technical teams and vendors.
• Act as a help desk for Coupa-related issues, providing technical support to internal users and resolving application-related incidents promptly.
• Assist in implementing new supplier catalog integrations and ensuring accurate, up-to-date product data within the system.
• Support change management activities by coordinating application change processes, including planning, execution, and stakeholder communication.

The Process Optimizer

• Manage and implement Coupa release updates, including documentation, testing, and stakeholder communication regarding new features or impacts.
• Develop, document, and execute integration and configuration testing plans for major updates, such as new fields, workflows, and process changes.
• Partner with business super users to identify and implement opportunities for process improvement and automation within the Coupa system.
• Provide recommendations to enhance system functionality, integrations, and overall performance.
• Maintain system security by managing user roles, performing periodic access reviews, and conducting vulnerability assessments.
• Support internal and external audits by providing system data, documentation, and insights.

The Impact You Can Make 

• Streamlined technical operations ensure the Coupa system operates efficiently and effectively across the organization.
• Proactive system updates and integration improvements lead to enhanced functionality and seamless user experiences.
• Robust security measures and audit readiness provide confidence in system integrity and compliance.
• Process optimizations and automation drive cost savings and operational efficiency for the organization.

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• 3+ years of experience as a system administrator or in a similar role, with expertise in Coupa or procurement software.
• Coupa Procure-to-Invoice System Administration Certification as highly preferred
• Strong problem-solving, analytical, and technical troubleshooting skills.
• Experience with system integrations, configuration testing, and release management.
• Familiarity with ERP systems and procurement processes is a plus.
• Excellent communication skills and ability to collaborate with technical and non-technical stakeholders.
• Extraordinary attention to detail and ability to manage multiple tasks under tight deadlines.

We create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988.

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.