At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. 

As Managing Director of Operations, you are a change agent in taking an entrepreneurial approach to leading the operations of a multimillion dollar, multifamily portfolio comprised of apartment home communities. Here are the roles you’ll play:

The Business Owner/Developer

• Leverage your vast industry knowledge to identify gaps in performance, create targets for improvement and design the path forward including testing and scaling to ensure success
• Analyze the performance across your markets and intelligently and aggressively underwrite new deals to meet stretch goals
• Assist DOs with understanding their market drivers and respond quickly to shifts
• Research industry trends and stay ahead of industry movement
• Oversee fiduciary planning and governance, assess performance, create action plans to exceed goals, and engage in creative problem-solving – especially when it comes to residents
• Operate with a forward-thinking owner’s mindset with a long term focus on growth, capability to scale larger and faster resulting in overall better asset and team performance.
• Run your own asset operations mini empire by building on your already vast knowledge of the real estate world

The Team Leader

• Function as the executive presence among your DO and community teams by setting the tone for how they operate, driving consistency and putting them in the position to score a winning goal every time
• Mold and grow your teams according to the culture and goals set for your portfolio
• Serve as a mentor who celebrates your teams’ successes and converts their slipups into positive learning experiences
• Trust that your teams know how to make the right calls because you’ve set them up to do so and you lead by example

The Strategic Partner

• Collaborate with the Investments team to ensure portfolio outperformance to their respective submarket
• Form constructive partnerships with your regional support teams (Marketing, Facilities, and Training), Construction Management team (during renovations), and Operations Support team for maximum performance success
• Display your in-depth understanding of managing budgets and executing financial success in your partnership with the Investment team and as you get hands-on with acquisitions and building pro forma
• Recognize the health of the organization and play a critical role in the continued development/improvement
• Be the glue that aligns your region with the rest of the organization and leads to operational alpha

The Impact You Can Make

• You thrive in the fast-paced, challenging day-to-day life of your communities, where you’re accountable for the success of many.
• Your teams are highly motivated and know that they can always turn to you for inspiration on how to find solutions to any problem that arises.
• Your portfolio’s operations are in lock-step with each asset’s business plan, and each of your communities is performing in line with strategic goals.

• Bachelor’s degree in business, real estate, or related field.
• Demonstrated experience and strategic leadership within the multi-family industry with a track record of innovative accomplishments, sophisticated business plan execution and high impact results.
• A demonstrated record of accomplishment of successfully managing, building, and influencing teams, and grooming and growing additional leaders within the industry.
• Flexibility to travel within your portfolio on a regular basis, and to other locations or meetings as need.  Anticipated travel 60% within designated market.
• Able to work autonomously and remain ahead of challenges. 
• Seek assistance when needed to continue outperformance.

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.  

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. 

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. 

Cortland is a drug-free workplace. 

Cortland participates in e-verify to verify the employment status of 

all persons hired to work in the United States.